Privacy Policy

🔒 Privacy Policy

Effective Date: 2025

Welcome to HobbyNest — a creative marketplace built on trust, craftsmanship, and community.

Your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you use our website, mobile app, and services.

By using HobbyNest, you agree to the terms of this Privacy Policy.

1. Information We Collect

We collect information to help us operate safely, improve our services, and create a better user experience.

1.1. Information you provide directly

• Account details (name, email address, password)
• Profile information (photo, bio, location if shared)
• Payment and billing details (for transactions and withdrawals)
• Messages or reviews exchanged within HobbyNest
• Any files or images you upload for listings

1.2. Information collected automatically

• Device and browser data (IP address, OS type, browser version)
• Usage data (pages viewed, clicks, time spent)
• Cookies and similar tracking technologies

1.3. Information from third parties

• Payment processors (e.g., transaction confirmations)
• Social logins (if you sign in with Google, Facebook, etc.)
• Shipping or verification partners (where applicable)

2. How We Use Your Information

We use your information to:

• Create and manage your account
• Process orders, payments, and deliveries
• Facilitate communication between buyers and sellers
• Detect, prevent, and investigate fraud or misuse
• Improve our platform’s functionality and design
• Send updates, notifications, and customer support messages

We never sell your personal data to third parties.

3. Cookies and Tracking

We use cookies to:

• Keep you signed in
• Remember your preferences
• Analyze site performance and improve usability

You can disable cookies in your browser settings, but some features may not function properly without them.

4. Sharing Your Information

We only share your information when necessary:

• With payment providers to process transactions securely
• With shipping partners to deliver items
• With service providers who help us maintain our website and app (under strict confidentiality)
• When required by law or legal process

We do not share your contact details with other users unless you explicitly choose to during a transaction (e.g., for in-person meetups).

5. Data Retention

We retain your data for as long as your account is active or as needed to:

• Fulfill our legal and tax obligations
• Resolve disputes
• Maintain platform integrity and safety

If you delete your account, we will remove or anonymize your data unless retention is required by law.

6. Your Rights

Depending on your location, you may have the right to:

• Access a copy of your personal data
• Request corrections or updates
• Request deletion (“Right to be Forgotten”)
• Withdraw consent for marketing communications
• Export your data to another platform (data portability)

To exercise these rights, contact us at privacy@hobbynest.com.

7. Data Security

We take security seriously.

HobbyNest uses encryption, secure servers, and limited access controls to protect your information.

While no system is 100% secure, we continually monitor and improve our protection measures.

8. Children’s Privacy

HobbyNest is not intended for users under 16 years old.

We do not knowingly collect data from minors. If you believe a child has provided us personal information, please contact us so we can remove it.

9. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements.

We will notify users of any major updates by email or through our app.

10. Contact Us

If you have questions, feedback, or privacy concerns, please contact us:

📩 privacy@hobbynest.com

🏠 HobbyNest Team

Thank you for trusting HobbyNest.

We’re committed to keeping your creative community safe, transparent, and respectful of your privacy. 🌿