🛍️ Buyer Guidelines — Shop Smart on HobbyNest

Welcome to HobbyNest — a creative marketplace where makers, collectors, and craft lovers connect.

To ensure every purchase is smooth, fair, and enjoyable, please take a moment to review our Buyer Guidelines below.

1. Before You Buy

• Read the full item description carefully. Check size, condition, materials, and any noted imperfections — especially for handmade or pre-loved items.
• Review seller ratings and profiles. Feedback from other buyers can help you understand the seller’s reliability.
• Ask questions if you’re unsure about anything. Most sellers are happy to provide extra photos or details.

2. Pricing and Negotiation

• Prices are set by sellers. You may politely request a discount, but please respect the seller’s decision.
• Avoid lowball offers or repeated price haggling — HobbyNest encourages fair and friendly trading.
• Some listings may be marked “Fixed Price” or “Non-Negotiable.” Please honor those terms.

3. Making Payments

• Only use HobbyNest’s secure payment system. It helps protect both buyers and sellers.
• Avoid direct bank transfers, gift cards, or payments outside the platform.
• If a seller asks you to pay through another app or link, report it immediately to our Support Team.

4. Shipping and Delivery

• Sellers are responsible for shipping within the agreed timeframe.
• You can track your package through your HobbyNest account once it’s shipped.
• For handmade items, allow for reasonable production time — crafting takes care and patience.
• If your order is delayed or arrives damaged, contact the seller first to resolve the issue, or reach out to HobbyNest Support for help.

5. Returns and Cancellations

• Check the seller’s return policy before purchasing; each shop may have different rules.
• For handmade or custom orders, cancellations might not be possible once production has started.
• If you receive an item that is significantly not as described, please open a dispute within the app so we can assist you.

6. Respectful Conduct

• Be courteous and patient when communicating with sellers.
• Remember: many sellers are independent creators or small business owners.
• Treat every interaction with kindness — you’re supporting someone’s craft and passion.

7. Help Keep HobbyNest Safe

• If you notice suspicious listings or behavior, report them through the platform.
• Never share your personal information outside secure channels.
• By following the rules, you help make HobbyNest a safe and inspiring community for everyone.

Shop mindfully. Support creativity. Enjoy your finds! 🌿

Thank you for being part of the HobbyNest community.